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# frozen_string_literal: true
module SystemNotes
class IncidentService < ::SystemNotes::BaseService
# Called when the severity of an Incident has changed
#
# Example Note text:
#
# "changed the severity to Medium - S3"
#
# Returns the created Note object
def change_incident_severity
severity = noteable.severity
if severity_label = IssuableSeverity::SEVERITY_LABELS[severity.to_sym]
body = "changed the severity to **#{severity_label}**"
create_note(NoteSummary.new(noteable, project, author, body, action: 'severity'))
else
Gitlab::AppLogger.error(
message: 'Cannot create a system note for severity change',
noteable_class: noteable.class.to_s,
noteable_id: noteable.id,
severity: severity
)
end
end
def resolve_incident_status
body = 'changed the status to **Resolved** by closing the incident'
create_note(NoteSummary.new(noteable, project, author, body, action: 'status'))
end
# Called when the status of an IncidentManagement::IssuableEscalationStatus has changed
#
# reason - String.
#
# Example Note text:
#
# "changed the incident status to Acknowledged"
# "changed the incident status to Acknowledged by changing the status of ^alert#540"
#
# Returns the created Note object
def change_incident_status(reason)
status = noteable.escalation_status.status_name.to_s.titleize
body = "changed the incident status to **#{status}**#{reason}"
create_note(NoteSummary.new(noteable, project, author, body, action: 'status'))
end
end
end
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